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What should I see after InBoxer is installed?

1. You now should have Outlook InBoxer-Blocked and InBoxer-Review folders.
You now should have Outlook InBoxer-Blocked and InBoxer-Review folders. These folders usually appear just below the Inbox folder, as shown below. However, in certain Outlook configurations, they may appear within the Inbox folder. If you see a "+" next to the Inbox folder, expand it to reveal the InBoxer folders.

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2. You should see a button labeled either "Keep" or "Block" was well as the InBoxer menu. (If you are viewing the InBoxer-Review folder, you will see both buttons.)

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3. The InBoxer menu appears on the Outlook toolbar.
The drop down menu below shows how the menu appears if you select InBoxer. (NOTE: Version 1.2 has a different menu structure. There are more items and Trust/Block is now listed as Trust...)

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Note:
If you do not see any or all of these items, then InBoxer is not properly installed.  Please see the Troubleshooting FAQs.
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Technical Support Options   Space
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There are two ways to receive technical support for InBoxer:

1. Knowledge Base
Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night.

2. Email support
Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below:



This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.

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