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Is InBoxer available in languages other than English?

InBoxer is only available with an English language user interface.

We know that InBoxer is being used to process mail in many languages. A leading French publication, l'Ordinateur Individuel, awarded InBoxer its highest ranking (Recommandé) in a competitive review against eight other anti-spam products published in the April 2004 issue. Other favorable reviews have been published in Sweden, the Netherlands, Italy and Portugal.

The algorithms used by InBoxer are designed to be language-independent. The spam analysis is not based on the actual meanings of the words. Therefore, InBoxer should be able to filter spam written in many languages. Many of our customers customers use InBoxer in many languages. However, the InBoxer team has not tested it using French, German, Italian, Spanish, Japanese, Chinese or other "foreign language." (We would appreciate any feedback from customers who have used InBoxer in any language.)

Before processing email messages in non-English languages, the user may want to enable 8-bit characters in the INBOXER -> ADVANCED -> PREFERENCES dialog. This is especially important for Japanese, Chinese, Korean and other languages that require 8-bit Windows support.

To be effective with languages other than English, the user should create filters using at least 100 good messages and 100 unwanted messages in that other language. To do that, make sure that you have the good messages in your Inbox and your spam messages in InBoxer-Blocked. Then, run the Setup Wizard as normal.
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Technical Support Options   Space
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There are two ways to receive technical support for InBoxer:

1. Knowledge Base
Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night.

2. Email support
Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below:



This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.

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