How does the activation key work?

Once you purchase InBoxer directly from us, you will receive an Activation Key via email. The key will be sent to the email address you used during the purchase process. Usually, the key arrives within the hour. However, during maintenance and other periods, it could take up to eight hours to receive your activation key. (Note: If you purchased InBoxer from a retail store or from a reseller, this key may have already been entered for you.)

InBoxer 1.2 activates automatically when the email is received. If you are using an earlier version of InBoxer or if you are installing InBoxer on a PC other than the one in which the email was received, you must activate InBoxer manually.

To manually activate InBoxer, you must enter both the email address and the key exactly as shown in the message. Do not use a new or different email address. The capitalization in both the email address and the activation key must match exactly. Be sure to remove any leading or trailing blank spaces. Our registration key verification system is very sensitive.

If you purchased InBoxer from a third party, you may not receive an activation message from us. In that case, look for your license key from them. The key may have been entered for you. If not, the activation key will be in two parts. The first part will look like an email address. That should be entered into the email address field. The second part will look like a series of numbers of letters separated by hyphens. This is the activation key. Remember that you must use the first part supplied by your vendor, not your email address, into the activation dialog.

If you purchased more than one license, you may use this key on multiple systems. By special request, you may ask for keys for individual systems. Contact sales@inboxer.com for individual keys.

You may use InBoxer with an unlimited number of email addresses on a single PC, and you may use InBoxer with email addresses that do not match the one used for the activation key. InBoxer is licensed to use on a single PC. Please contact us for multiple unit or terminal server licensing.

If you have purchased directly from the InBoxer web site and you have not received a your key after waiting eight hours, please email us at support@inboxer.com. We will generate a key for you and we usually respond within one business day.